Privacy Policy

At Crystal Wash & Detail, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our multi-level car wash on-demand service platform.

1. Information We Collect

a. Personal Information: When you register on our platform or use our services, we may collect personal information such as your name, email address, phone number, and payment details.
b. Usage Information: We may collect information about your interactions with our platform, including booking history, preferences, and device information.

2. How We Use Your Information?

a. Providing Services: We use your information to facilitate bookings, process payments, and communicate with you regarding your car wash services.
b. Improving Our Platform: We analyse user data to improve our platform's functionality, user experience, and service offerings.
c. Marketing: With your consent, we may send you promotional offers, newsletters, and updates about our services.

3. Information Sharing

a. Service Providers: We may share your information with service providers to fulfill your car wash bookings.
b. Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, or respond to legal requests.

4. Data Security

We implement security measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

6. Children's Privacy

Crystal Wash & Detail does not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected information from a child, please contact us to delete the information.

7. Your Choices

a. You can update or delete your account information by accessing your account settings on our platform.
b. You may opt-out of receiving marketing communications from us by following the instructions provided in the communication.

8. Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on our platform. Your continued use of our services after the changes indicates your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your information, please contact us at [contact email].

By using Crystal Wash & Detail, you acknowledge that you have read, understood, and agreed to our Privacy Policy.